Frequently Asked Questions
Is there a real flame?
No. The effect is created with light and rising mist, so nothing burns, nothing gets hot and there is no smoke or wax.
How long does a tank last?
A full tank runs through an evening comfortably. Many people fill it after dinner and let it run until bed.
Can I run the flame without the mist?
Yes. Running the light alone gives you the ambience with no humidity, which suits a room that is already damp.
What oils should I use?
Water soluble essential oils made for diffusers, a few drops per fill. Thick fragrance oils can clog the mist plate over time.
How do I keep it clean?
Pour out any leftover water when you are finished and wipe the tank dry. Clean the mist plate gently every couple of weeks to keep the output strong.






